FAQ
Where is my order?
The delivery time for our products varies depending on whether the item is in stock and the volume of orders. Normally, your order should arrive within Ready for dispatch in 3–7 days Shipping will be done with DHL And you'll receive an email with a tracking number as soon as your merchandise is on its way! Our emails can sometimes end up in your spam folder.
Important! Check beforehand whether your order is a Pre-order Orders containing one or more pre-order items will only be shipped together upon release.
What is the best way to wash my shirt/hoodie?
Our textiles prefer to be Washed at 30°C to become turned left and No fabric softener . This keeps our shirts and hoodies looking their best the longest! Washing instructions are included with every order!
Special care require our textiles with 3D foam printing ! This is more sensitive, and so that you can enjoy it for a long time, we recommend that you only use it on turned left , at 30°C and with liquid detergent to wash.
The print/embroidery looks different than in the pictures?
We have crafted all of our products individually for you with love and the utmost care. Nevertheless, small variations may occur from time to time. Minimal deviations are excluded from exchange.
Is there a restock? Are all items limited?
Some of our collections are limited-edition products. These are noted as such in the description and will not be restocked.
To make sure you don't miss any restocks, we recommend following our social media channels. There you'll always get the latest information about our shop. ;)
Any questions? Let me know!
You can contact us by email at Support@sevshop.de or via the Contact form ! We look forward to your message! =＾●w●＾=
We are Mon-Fri from 10:00 to 16:00 reachable and usually respond within 1-3 days .