Right of return
If you have any problems with your order or have changed your mind, our 14-day Right of withdrawal You can easily return your order to us and receive your money back.*
Send us a message by email Support@salsashark.de or contact us via contact form!
(*Certain items are excluded for hygiene reasons.)
Unless otherwise agreed with us, you will bear the direct costs of returning the goods.
Technical defect
In the event of damaged goods or a technical defect, we will usually send you a replacement of the purchased product within 7-14 days and cover the return shipping costs.
Returns & Exchanges
Processing your return may take several days. Please include a cancellation notice with your return. We will refund your money no later than 14 days after receiving the returned item.
Please send your return to:
SalsaShark Studios / Christian Wasser
Meister-Francke-Straße 32
22309 Hamburg
Exchange
Too small? Too big? No problem! We'll gladly exchange your unworn Item of clothing for the correct size.
refund
A refund is possible if the goods arrive in perfect condition and the return is made within 14 days The refund will be made using the same method through which we received the payment.